Product & Shipment Issues

What if the item I ordered is Damaged or defective in some way?
On occasion, one of our products arrives in less than perfect condition. If this has happened to you, we are so sorry! While this is not common, if the prod...
Wed, 3 Aug, 2022 at 1:54 PM
What if my order or item is Missing an Item or Part?
If your order arrives missing a part or an addon such as lights, hanger, etc., please contact us and we’d be happy to find a solution to fix the problem. Ou...
Wed, 3 Aug, 2022 at 2:08 PM
What if I haven’t received my Package?
If you haven’t received your package in the timeframe you expected, please be sure to first check the order’s tracking information to see where it is. The t...
Wed, 3 Aug, 2022 at 2:09 PM
Do you accept Returns?
Non-perishable items (such as lights, hangers and Home Décor) - These items may be returned for any reason within (10) days of receipt of order provided the...
Wed, 3 Aug, 2022 at 2:22 PM